Ignite Your Business

Solutions

At SMB Websites, we provide a range of digital solutions tailored specifically for small and medium businesses. From building a professional online presence to managing customer interactions, our comprehensive offerings are designed to simplify your operations, streamline workflows, and help your business grow. Whether you’re in the trades, beauty, wellness, or home services industry, we have a solution to meet your needs.

1. Website Design and Development

Create a Stunning, User-Friendly Website

A strong online presence starts with a professional, well-designed website. At SMB Websites, we build clean, modern websites that reflect your brand and engage your target audience. Our sites are tailored to your niche, ensuring you have the right features and functionality to support your business.

• Custom Design: We create a website that showcases your unique style, services, and offerings.
• Responsive & Mobile-Friendly: Our sites look great on any device, ensuring a seamless experience for your customers.
• Easy Navigation: We prioritize user experience, making it simple for customers to find the information they need.
• Industry-Specific Functionality: From online appointment booking to e-commerce for product sales, we incorporate the tools you need to operate efficiently.

Benefit: A professional website that builds credibility and helps attract new customers, making your business accessible 24/7.

2. E-Commerce Solutions

Sell Products and Services Online with Ease

Expand your revenue streams by selling products or services directly from your website. Whether you’re a beauty professional offering skincare products or a tradesperson selling maintenance packages, our e-commerce solutions make it easy for your customers to browse, shop, and pay online.

• Product Management: Easily add, update, and organise products on your site.
• Secure Payment Integration: Accept payments through secure and reliable payment gateways.
• Inventory Tracking: Keep track of stock levels and manage your inventory effectively.
• Promotional Tools: Run special discounts and promotions to encourage more sales.

Benefit: Reach a wider audience and increase revenue by offering your products and services online, 24/7.

3. Appointment Booking System

Simplify Scheduling with Online Booking

Our integrated appointment booking system allows your clients to book services directly through your website, saving you time and reducing manual scheduling. Ideal for barbers, salons, wellness professionals, and home service providers, our solution ensures a smooth, hassle-free experience for both you and your customers.

• Real-Time Availability: Customers can instantly view your availability and book their preferred slot confirmations. Reminders: Automated reminders via email or SMS reduce no-shows and improve customer satisfaction, set different durations, and let customers select specific professionals.
• Online Payment Options: Accept payments at the time of booking to reduce cancellations.

Benefit: Free up time, reduce scheduling conflicts, and improve client satisfaction by offering a convenient, always-available booking option.

4. Customer Relationship Management (CRM)

Manage Customer Relationships Like a Pro

With our built-in CRM system, you can keep track of client interactions, appointments, and service history—all in one place. Perfect for businesses looking to build strong, lasting relationships with their customers, the CRM helps you stay organised and provides insights to tailor your services.

• Customer Profiles: View customer details, history, and preferences to offer personalised service.
• Lead Management: Track potential customers, follow up on inquiries, and manage your sales pipeline.
• Appointment Tracking: View all upcoming, current, and past appointments for each client.
• Email & SMS Integration: Send automated follow-ups, birthday wishes, or promotional offers.

Benefit: Enhance customer loyalty by delivering personalised experiences and managing interactions more effectively.

5. Marketing Automation

Automate Your Marketing for Consistent Growth

Drive growth and keep your customers engaged with our marketing automation tools. Automate your follow-ups, send promotional offers, or remind customers about seasonal services. This solution is ideal for businesses that want to stay top-of-mind without spending hours managing their marketing.

• Automated SMS & Email Campaigns: Send tailored messages based on customer behaviour and preferences.
• Appointment Reminders: Reduce no-shows by automating appointment reminders and confirmations.
• Upsell Opportunities: Send follow-up emails to upsell complementary products or services.
• Promotional Campaigns: Create and schedule campaigns around holidays, events, or special promotions.

Benefit: Save time, drive more business, and keep your customers engaged without the manual effort.

6. SEO Services (Add-On Solution)

Boost Your Online Visibility and Attract More Customers

For an additional charge, SMB Websites offers Search Engine Optimisation (SEO) services designed to help your business rank higher in search results. Our team will optimise your site’s content, keywords, and technical aspects to increase your visibility and attract more qualified leads.

• Keyword Research: Target the terms your potential customers are searching for.
• On-Page Optimisation: Improve site content, headings, and meta descriptions.
• Content Creation: Create high-quality, SEO-friendly content to drive traffic.
• Local SEO: Optimise for local searches to attract nearby customers.
• Performance Tracking: Get regular updates on how your site is performing in search results.

Benefit: Increase organic traffic, attract more leads, and position your business as a top choice in your industry.

7. Training and Ongoing Support

Get the Most Out of Your Digital Solutions

We want you to feel confident using your new digital tools. That’s why we provide comprehensive training for you and your team, ensuring you’re equipped to manage and optimise your website, CRM, and marketing tools effectively. Our support doesn’t stop at launch—we offer ongoing assistance to help you grow your business.

• Initial Training Sessions: Learn how to use each feature of your website and CRM.
• Online Resources & Tutorials: Access a library of guides, tutorials, and FAQs.
• Annual Support Packages: Enjoy ongoing support and regular site maintenance to keep everything running smoothly.

Benefit: Maximise the value of your investment by getting the training and support you need to succeed.